FAQ

How do I access the property when I arrive?

Check In Check in time is at 3:00 pm Central time. If you arrive before check in time, you are welcome to hang out in the back yard and wait until your condo is ready for you. We strive to make every effort to have the condos ready for you as quickly as possible; however, we do want them to be clean and ready to make your vacation the best it can be. You will be supplied an access code that will be time sensitive prior to your arrival.

Does the property have an electronic entrance?

Yes, the property has electronic entry.

Do you offer early check-in and how can I request this?

If the unit was not occupied the day before your arrival, you can request an early check in for an additional fee of $50.00 which would allow you to arrive and get in your condo by 12:00 pm Central time. This request will need to be made at the time you make your reservation or shortly thereafter.

Do you offer late check-out and how can I request this?

If your condo is not rented again the day you are scheduled to check out, you can request a late check out for an additional $50.00 which would make your check out time extended until 2:00 pm Central time. This request would need to be made at least one day prior to your check out day as our housekeepers arrive early and do not desire to make the drive to Latitude 29 unnecessarily.

Are linens, towels, and other common toiletries provided?

Yes, linens, towels, and other common toiletries are provided.

Is the kitchen is fully equipped?

Yes, the kitchen is fully equipped.

Do you allow pets and what arrangements are necessary to bring pets?

no

How can I make a reservation?

How do I make a reservation? Online, phone and email requests for reservations can be done 365 days in advance 7 days a week. Our phone number is 850-640-7426 and email is lat29cindy@aol.com We do not rent to guests under the age of 25 unless accompanied by an adult. Our rates are quoted for up to 4 persons with an addition charge of $5.00 per person per day up to the maximum capacity of 6 persons. Confirmation of your reservation will be provided upon receipt of a 20% security deposit of your total reservation cost. Balance on reservation is due 30 days prior to your arrival which will include a $300.00 damage deposit that will be refunded to you within 5 days of your departure date once an inspection of your condo has been completed.

How close is this property from attractions in the area?

Latitude 29 is located on the west end (the quiet end) of the beach and is within just a few miles (5) of Pier Park which has many types of restaurants, activities, & shopping for your pleasure.

What are your regular office hours and how can I contact you or your team?

Our regular office hours are 9:00 am until 5:00 pm. .

How can I contact you or your team after hours?

We can be reached by phone at any time (850-640-7426) in case of emergencies and email (lat29cindy@aol.com) is checked frequently throughout the day and evenings.

What is your cancellation policy?

Cancellations and Early Departures All cancellations must be received at least 30 days prior to arrival date (daily/weekly guests) or 60 days (monthly guests) to secure a full refund of your security deposit. Once you have arrived, we will not refund any portion of your stay in the event you decide to depart early.

Do you have any handicap accessible properties?

No

What internet access is available to guests and is there is a cost for this?

All condos have secure internet/wifi with router names and passwords located in each unit. If you should attempt to change the password, your door lock will not work so please use the password provided.

What services are included in my stay? i.e. golfing privileges, bicycles

Services and Amenities Telephones are not required to be in the condos; however, some do still provide that service. Maid service is not included in the rental of our condos. There is a laundry facility on the west end of the property for your convenience. We will exchange towels for our guests on Mondays (winter monthly guests) and on Monday, Wednesday, & Friday (daily & weekly guests); however, if you need to have clean linens on any other days, you will need to do them in the onsite laundry facility. Each condo has all the linens for the beds. You can find the twin & the queen sets in the drawers or baskets under the bunks. All towels, wash cloths, & hand towels are under the sinks in each bathroom. A starter supply of toilet paper, dishwasher tablets, facial tissues, bath soap, trash bags, paper towels, pots and pan scrubbies, & liquid dish detergent will be in the condo when you arrive.

What should I do in the event something is damaged in the property?

Damages should be reported immediately by phone preferably so we can attend to it promptly. 850-640-7426

What are your house rules?

Pool & Spa No lifeguard is on duty. Guests are responsible to watch their children while in the “Back Yard”. Children are not to be left unattended and no child under the age of 12 is permitted to be in the spa at any time (not even with a parent). Pool hours are from 8:00 am Central time until 10:00 pm Central time. Quiet time is from 10:00 pm Central time until 8:00 am Central time (please be mindful of others during these hours). Only registered guests are allowed in the “Back Yard.” No glass is permitted in the “Back Yard” and please be sure to take all your pool toys or floats in each night so no one can be accidentally hurt by them. All infants and small children need swim diapers (not regular diapers) so everyone can enjoy the pools with out interruption. All pool rules are posted and they should be observed at all times. Smoking All condos are non-smoking. Latitude 29 provides areas in the “Back Yard” to smoke. This includes vaping and e-cigs. If the smell of smoking is detected inside the condo, you will be charged and additional fee for cleaning (removal of smell by carpet and upholstery cleaning) which can be quite costly.

How far is the property from the airport?

Northwest Beaches International Airport is approximately 18 miles each direction from Latitude 29

Is daily housekeeping is available?

No, daily housekeeping is not available.

Can I host a party or event?

No, event hosting is not allowed.